Need help signing-in? You're in the right place!

Look Mum, no passwords!

We use a Passwordless Sign-in system so you don't need to remember passwords. It works by verifying it's you by sending you a six-digit number to your registered email address. Just type or copy-and-paste the six digits into the form to complete your sign-in.

Be quick!

As a security measure we place a 15 minute time limit on all sign-in requests. In other words, if the time between requesting a sign-in link and actually clicking the link is greater than 15 minutes, you will need to sign-in again to generate a fresh six-digit access code.

Your email account (important)

Your EmployAbility account relies on your own email account being safe. If someone gains access to your account, it would be trivial for them to gain access to your EmployAbility account. So make sure your email account is secure by using strong passwords and any other methods of authentication available, like fingerprint ID and two-factor authentication. Furthermore, when you sign-in to EmployAbility, we highly recommend setting-up two-factor authentication for additional security.

Didn't receive the email?

First of all, check the message we display after signing-in. Did you make a mistake with the email you entered? Perhaps made a typo?

If the email you entered looks correct it may have found its way into your spam (or junk) folder. Please check that.

If it's not in your spam folder, let us know you aren't receiving our emails and we'll investigate. We can check if an email is actually being sent and, assuming it is, we'll get an error response from your email service provider to say why they won't accept it.